TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Average Score (338 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
Jurgen and Patrick were courteous, attentive, and friendly. The technician, Alex, sent an incredibly helpful video describing what he did to my car. It was clear and concise. I didn't feel like my car was just taken around the block and the keys were given back. I left feeling more like a guest than a customer. I will definitely be returning for further maintenance appointments.
TYPE:ServiceMODEL:AtlasYEAR:2018
I was not pleased with the loaner. I was provided it was dirty and it was not big enough. I expected at least a vehicle the size of my vehicle as I have a large family and as a single mother, I’m the only person who drives them around, so I was not pleased with that experience at all.
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:TaosYEAR:2022
Friendly environment and excellent service from the staff Appointment was quick and easy
TYPE:ServiceMODEL:ID.4YEAR:2024
Great service
TYPE:ServiceMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TaosYEAR:2024
Garnet VW has an excellent service department.
TYPE:ServiceMODEL:TaosYEAR:2022
My Taos had low pressure in the right rear tire. Jen in the service center was awesome & took care of driving my car to the service center to get looked at by the technicians. Jen kept me updated on the status of my car. It ended up that I had a nail in my right wheel tire as well as my left rear tire. The technician plugged both tires. Jen was great….she helped calm me down.
TYPE:ServiceMODEL:TaosYEAR:2022
We are always treated like a valued customer.