Average Score (338 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

338 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Michael P.08-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    There was a 39:00 rebate offer for spending 375:00: I spent 382:00 for repairs but was not offered the rebate. Left a voice mail with my service tech. To call me about this rebate or lack of rebate, call never returned.

  • Andrew C.08-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2025

    My wife and I are always treated with excellent and fast service every time we go there

  • Eugenia M.08-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Garnet valley vw is great ! They always treat me with respect and explain everything thoroughly and offer help!

  • Jamie S.08-16-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    I leased a 2025 Tiguan. Drove it less than 24 hours. Got multiple fault warnings. Returned it immediately for service. It’s been a week and there’s no clue what’s wrong with it.

  • Athas T.08-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The service staff was courteous , the service was completed as promised and the whole experience was satisfying.

  • Daniel B.08-14-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Sally W.08-13-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Kieran is easy to work with and explained everything in detail, sometimes a couple of times. Keo was easy to negotiate with and helped explain details in the car before the purchase.

  • Chris D.08-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The garnet VW service department is excellent! Very friendly and easy to work with.

  • Patriot K.08-11-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Jurgen Koco was incredibly helpful, professional, and friendly. He went above and beyond to make my service visit easy and pleasant.

  • Laura C.08-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Great wxpenience