Average Score (336 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

336 Ratings

4.8 Average

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  • Patrick E.08-04-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

  • Dan Z.08-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Second visit to dealership. Appointment was made for 7am for both visits but car was not driven into shop until well after the appointment.

  • Kenneth C.08-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Called regarding bad back brakes Jen explained the issue and had the car fixed right away

  • Francis D.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    the service was very good.

  • George G.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Christine C.07-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Garnet VW service is the best!!!! Brandon is so professional and so knowledgeable. They take amazing care of the customer. I drive 45 minutes to get my car serviced there.

  • Amanda B.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The staff was very helpful and friendly. They made my service very easy.

  • Anna B.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I had an issue arise on my way to work. I stopped in for a quick consult on the issue and the team was able to see me and address the issue immediately.

  • Susan B.07-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I really trust your entire team to ensure my Atlas is well maintained

  • Philip H.07-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2021