Average Score (336 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

336 Ratings

4.8 Average

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  • Sally W.08-13-2025

    TYPE:SalesMODEL:Golf GTIYEAR:2025

    Kieran is easy to work with and explained everything in detail, sometimes a couple of times. Keo was easy to negotiate with and helped explain details in the car before the purchase.

  • Chris D.08-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The garnet VW service department is excellent! Very friendly and easy to work with.

  • Patriot K.08-11-2025

    TYPE:ServiceMODEL:PassatYEAR:2022

    Jurgen Koco was incredibly helpful, professional, and friendly. He went above and beyond to make my service visit easy and pleasant.

  • Laura C.08-10-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Great wxpenience

  • Chrissy L.08-09-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

    Staff is very pleasant and helpful. All service is completed in a timely fashion :)

  • Emily P.08-08-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Process was easy and sales person was determined to get me what I wanted. Confirmed purchase and initial paperwork on a Friday and Saturday was still there was over an hour. No follow up after purchase.

  • John S.08-07-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

  • Peter I.08-06-2025

    TYPE:SalesMODEL:ID.4YEAR:2025

    This is a very good dealership offering great deals and awesome service

  • David H.08-06-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    I went to this dealer to have my 2024 GTI serviced, and was greeted by Jürgen immediately, and he handled my service from start to finish

  • Edward C.08-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Garnet VW was excellent and easy to deal with, my sales rep was price flexible and took the time to explain key features. I highly recommend Garnet VW