Average Score (338 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

338 Ratings

4.8 Average

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  • Daniel S.07-20-2025

    TYPE:ServiceMODEL:GolfYEAR:2025

    Fast, friendly, and thorough. I would have liked more contact with the mechanics themselves

  • Michele T.07-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    .Very good customer service much better than Smith Volkswagen!!! /

  • William B.07-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    East scheduling, prompt service, nice waiting room, car wash was a plus.

  • Guillermo R.07-16-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2019

    The service is ok.and and try 2 change my car, but talking, we had to sell people. Is complicated and no help. Um probably go. Change my car on Jeff d'

  • Paul C.07-16-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    great communication and service

  • Jj C.07-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Lawrence S.07-16-2025

    TYPE:SalesMODEL:Jetta GLIYEAR:2025

  • Peter I.07-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Great dealership and superb customer service, one of the best I have seen.

  • Dolores P.07-15-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    For the most part, my experience was friendly, and my salesman knew everything about the car and helped me set it up. No pressure sales and basically a good price.

  • Abdelkader S.07-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2024