Average Score (336 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

336 Ratings

4.8 Average

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  • Roger M.09-08-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

    Great service super prompt. The people were super helpful and explained everything to me.

  • Lucy D.09-07-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Great experience….Dan Mash is a great salesman. Covered everything with me, explained new features…love my Taos.

  • Michael V.09-07-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

  • Walter B.09-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    The staff at the dealership are great and especially since I live 45 minutes away and have to wait for the service. I was in and out within an hour and highly satisfied with all aspects of their service.

  • Rania R.09-06-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Wayne S.09-05-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

  • Tyler H.09-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Needed to have CV boot repaired under warranty.

  • William Y.08-30-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    From purchase process to service; outstanding service!

  • Dorothea I.08-29-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    It was easy to make an appointment and we were able to wait for our car. It didn’t take long AND they washed it!

  • Damian R.08-29-2025

    TYPE:ServiceMODEL:GolfYEAR:2018