Average Score (338 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

338 Ratings

4.8 Average

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  • Lawrence D.09-25-2024

    TYPE:ServiceMODEL:JettaYEAR:2022

  • Eric K.09-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    For me the rating is cost. I can't figure out why an oil change is $110 bucks. The most I've ever spent at a dealership is $70. And why did I have to pay for a drain plug? Why wasn't it reused?

  • Jordan S.09-23-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Allison R.09-22-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Everyone was super helpful and patient during the process- Randy was straightforward and really helped us find the right fit for us. Overall amazing experience!

  • Kenneth Z.09-13-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    Good service

  • Connie S.09-13-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Melissa M.09-12-2024

    TYPE:ServiceMODEL:Jetta GLIYEAR:2023

  • David H.09-08-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Leonard B.09-08-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Kenneth Z.09-05-2024

    TYPE:SalesMODEL:Jetta GLIYEAR:2024

    The whole buying experience went very smoothly. Dan contacted me the evening before, and he had the car ready when I got there. The financial end of it with Margot went smoothly as well. I would definitely shop here again.