TYPE:SalesMODEL:Golf GTIYEAR:2024
Average Score (338 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TaosYEAR:2022
Easy drop off of my vehicle, loaner vehicle provided while mine was serviced.
TYPE:ServiceMODEL:ID.4YEAR:2022
Service folks are very helpful and communicate well. My only question is why was it suggested that I change the brake fluid. At $200, I’d prefer to know that it is needed, not just because VW set the frequency. The fluid should be tested for moisture and copper levels before suggesting a change. I did that and the fluid is fine.
TYPE:ServiceMODEL:TaosYEAR:2022
Courteous, Efficient, Friendly and Fast service.
TYPE:ServiceMODEL:AtlasYEAR:2021
The shop was coding a second key for the 2021 Atlas we just purchased. They were done quickly. But when I found that the key didn't work, they took it right back and solved the problem. (A dead battery.)
TYPE:SalesMODEL:JettaYEAR:2024
Customer service, feels family owned and friendly staff. I made it clear that I didn’t want to be in the office for hours and or all day. 1 hour and 3 mins I had my new Jetta keys I hand driving away. It doesn’t get better than that period
TYPE:ServiceMODEL:TaosYEAR:2022
Friendly, knowledgeable service staff
TYPE:SalesMODEL:JettaYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2019
Service is always excellent.
TYPE:ServiceMODEL:TaosYEAR:2022
Overall I was very pleased with the service process and the advisor that helped me.