Average Score (338 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

338 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Francis D.08-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    the service was very good.

  • George G.08-01-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Christine C.07-30-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Garnet VW service is the best!!!! Brandon is so professional and so knowledgeable. They take amazing care of the customer. I drive 45 minutes to get my car serviced there.

  • Amanda B.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The staff was very helpful and friendly. They made my service very easy.

  • Anna B.07-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I had an issue arise on my way to work. I stopped in for a quick consult on the issue and the team was able to see me and address the issue immediately.

  • Susan B.07-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    I really trust your entire team to ensure my Atlas is well maintained

  • Philip H.07-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2021

  • Kenneth D.07-21-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2024

    The service advisor, Brendan keeps me informed me all through the process

  • Robert P.07-21-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    explanation of work good, state inspection and recalls were done correctly, very helpful service writers, I had a chance to speak with technician who did the work.

  • Julie I.07-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019

    The check-in procedure is efficient and friendly. Brandon always greets me in a pleasant manner and listens to any car service needs I have. On my most recent visit, he worked with the mechanics to insure that my car was evaluated thoroughly for any fuel injection or transmission problems. I felt confident with the outcome.