Average Score (335 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

335 Ratings

4.8 Average

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  • George P.12-08-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Very easy experience with no fussing to get to a fair price given what other dealers are advertising. Also they did not add any useless optional dealer installed equipment to the car that just pushes up the price. Lastly no pressure re warranties or other optional add ons.

  • David A.12-06-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Friendly staff, quick turn around, quick decisions. All around great experience.

  • Scott M.12-05-2024

    TYPE:SalesMODEL:Golf GTIYEAR:2024

    Everyone at the dealership was knowledgeable, helpful, and at no time did I feel any pressure to buy. My trade was valued appropriately and the deal went very smooth.

  • Michael K.12-05-2024

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    Dan Hash, my salesman, and the financial manager, Steve, were great in addressing my needs and making the purchase and closure process painless. And Dan worked hard to help iron out the bugs in getting my ID. Buzz to run properly.

  • James A.12-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Justin W.12-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

  • Matreana W.12-02-2024

    TYPE:ServiceMODEL:TiguanYEAR:2022

    My technician was extremely helpful and courteous.

  • Joseph S.12-01-2024

    TYPE:ServiceMODEL:TaosYEAR:2024

    Garnett always does the job right the first time. This is why we always look at a Volkswagen first when looking at new cars

  • Daniel R.11-30-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Deborah F.11-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Very respectful and honest about necessary repairs. Quality customer service!