Average Score (336 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

336 Ratings

4.8 Average

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  • Douglas W.02-24-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

  • Saharat P.02-23-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2018

  • Jonathan R.02-22-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

  • James A.02-22-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Borys P.02-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

  • Roger L.02-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Good communications and a car loaner was available.

  • Wilson J.02-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The service staff is just the best - always nice and providing the best guidance as to what your car needs at the moment.

  • Andrew L.02-19-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Jen takes great care to manage the process and communicate the status. High Service is her standard, she is excellent

  • Joyce B.02-09-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

  • Kristine R.02-07-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    The service team is always friendly,I am always comfortable while I wait in the waiting room for them to update me on what my car needs or doesn’t need.i think the video that the tech sends of him explaining everything of what he checked on my car and what he recommends is awesome.