Average Score (336 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

336 Ratings

4.8 Average

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  • Terneice B.03-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Vincent A.03-01-2025

    TYPE:ServiceMODEL:ArteonYEAR:2021

  • Raymond T.03-01-2025

    TYPE:ServiceMODEL:PassatYEAR:2021

    While expensive (but what isn't these days?), the team at Garnet always takes very good care of us and our vehicles.

  • Cynthia H.02-28-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Thomas M.02-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Garnet was the only dealer in the area that had availability to repair my car. Friendly staff and comfortable waiting area.

  • James H.02-27-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

  • John C.02-26-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Jeremy C.02-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    No company can be perfect, so my measure of Quality is what a company does in response to an error… The Service Dept at Garnet exceeded all expectations and has genuinely earned a Top Quality rating from me.

  • Theresa M.02-25-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

  • Stephanie B.02-24-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Everyone was very friendly & helpful. Our sales person Joe Artmont was excellent. He had all the paperwork ready & had answers for our questions. This is the 2nd car I’ve purchased & I really liked it. Thank you 😊