Average Score (335 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

335 Ratings

4.8 Average

Models
Types of Survey
Filter by
  • Kevin W.01-21-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Michael C.01-17-2025

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Jurgen K.01-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • John J.01-12-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

    I came in expecting to be there for an hour and a half and was only there fourty five minutes when my car was ready thanks for all that you have done Garnet VW Mike

  • Paul H.01-09-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Liza B.01-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I had an issue with the fuel door that you diagnosed but the part was on back order, I asked them to remove the part in the meantime and in doing so realized that wasn’t the problem and said they fixed it. Two days later when I needed fuel it took about three minutes to get the door opened.

  • Erik B.01-05-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

  • Christopher P.01-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Amanda J.01-03-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Customer service has always been fantastic and sales team isn't pushy which is really nice.

  • John N.01-02-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Fit service in based on my schedule. Got the service completed in less time than commuted.