Average Score (336 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

336 Ratings

4.8 Average

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  • Steve S.09-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Got what I asked for in a timely manner

  • Megan C.09-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Jurgan did a great job getting us back on the road when an unexpected check engine light came on during a road rip.

  • Jennifer L.09-17-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2025

  • Carl H.09-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Great job attentive very knowledgeable of all things Volkswagen front staff, and back

  • Edmond G.09-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Very professional staff and service

  • Lori W.09-15-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Both the sales person and the financial person/manager were exceedingly helpful in making the experience quick, easy, and satisfactory for me!

  • Robert K.09-15-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    The service team knows me by my first name. They remember my cars. They sincerely care about my experience with the service department.

  • Jenni C.09-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    The customer service is outstanding, the video of the inspection and the fact you have the parts in stock. I drive from Delaware for service because you guys are amazing!

  • Joseph H.09-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Great service by Brandon Mankin.

  • Curtis W.09-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2025

    Quick easy service