TYPE:ServiceMODEL:TiguanYEAR:2024
Average Score (336 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2019
For two days, I was in need of help in getting my 2019 Jetta, witch was having many electrical problems and would not start in a small garage. Jumping did not work but eventaully I was able to start charge the battery enough to start the car and get it to Garnet VW. Jen was magnificent in coaching what to do the day before and having my car into a mechanic within 5 minutes of my arrival Servicee was fast, efficient and reasonable. You have a customer for life.
TYPE:ServiceMODEL:AtlasYEAR:2025
The service writer was great. Brought the tech to explain why my 2025 Atlas sounds like a diesel. After the recall on the engine cover (removed engine cover). There is no muffling of the engine noise. Very disappointed in VW itself for not correcting the problem. Correcting one thing only to make another horrible.
TYPE:ServiceMODEL:AtlasYEAR:2019
brought 2019 Atlas in for routine inspections and maintenance. I always appreciate the service levels provided by this dealership whether it's flexibility, speed, and communications. It's consistently good.
TYPE:ServiceMODEL:TiguanYEAR:2020
I booked an appointment the evening before around 5/6 p.m. for the next morning at 7 a.m. Booking service is always convenient and easy. The staff are always professional and courteous. The service time is always a bit longer, but I bring work with me, so I never mind.
TYPE:ServiceMODEL:Jetta GLIYEAR:2024
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:ArteonYEAR:2021
Brandon and Jen great Advisors
TYPE:SalesMODEL:TaosYEAR:2025
I have have purchase many vehicles in my life and the experience I had at Garnet VW with Nick the Manager and Keo the salesperson was the best experience I have ever had! Professional courteous and knowledgeable. Very happy with my experience and my new 2025 VW Taos!
TYPE:ServiceMODEL:TiguanYEAR:2024