TYPE:ServiceMODEL:AtlasYEAR:2024
My visit for a recall was outstanding. I was literally in and out of there before I could drink 1/2 cup of coffee. The service manager was friendly and professional. Very happy with my experience.
Average Score (335 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:BeetleYEAR:2019
TYPE:ServiceMODEL:AtlasYEAR:2021
I called on Monday to schedule an oil change and a recall repair. I asked for the first available slot and they were able to take me on Tuesday morning! The recall service was "likely to take the better part of the day," they warned, did I "have someone who could drive me, or would I need a lift?" Unfortunately, I was hoing to have to stay, but that it wasn't a problem for me. The work was done by 10am! WHO DOES THAT?!
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:AtlasYEAR:2021
Service was great service ce advisor explained everything
TYPE:ServiceMODEL:Golf RYEAR:2024
Setting up the service appointment was relatively easy.
TYPE:ServiceMODEL:PassatYEAR:2018
The service advisor was honest and transparent when discussing service needs. The video walkthrough/discussion by the technician about the service was helpful in understanding the work that needed to be completed. Pricing was reasonable for dealership service.
TYPE:ServiceMODEL:AtlasYEAR:2023
TYPE:ServiceMODEL:ID.4YEAR:2024
They worked with me each step of the way and kept me updated about the sale of my vehicle.