Average Score (336 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

336 Ratings

4.8 Average

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  • Charlotte M.04-14-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Alice M.04-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Was able to get appointment quickly. Waited for my car. Service was quick and they even sent me home with a washed car!!

  • Noelle K.04-11-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

  • Rodney L.04-10-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Allie M.04-09-2025

    TYPE:ServiceMODEL:Tiguan LimitedYEAR:2018

    Was able to get in the next day, a Friday and pick up on Saturday. I was traveling and I was scheduled to leave Sunday. My schedule my saved

  • Collen H.04-07-2025

    TYPE:SalesMODEL:JettaYEAR:2025

  • Jennifer M.04-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Quick service, friendly workers

  • Wilson J.04-04-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    The service dept is always on top of things. Courteous and efficient!

  • Satiek D.04-03-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    I got in and out technician wasn't sure how long issue would take to get fixed, got a loaner smooth transition and car wound up being fixed later on the same day instead of the couple days they thought. Got my car back and everything seems smooth as the day I got it.

  • Charles S.04-03-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    5 Stars I have been with Garnet Volkswagen for many years and there Service Department has always been fantastic 👍!