Average Score (336 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

336 Ratings

4.8 Average

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  • Geoff N.04-25-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

  • Thomas R.04-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Excellent service, quick turnaround. Thank you

  • Steven S.04-23-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Service was friendly, informative and professional.

  • Patrick M.04-21-2025

    TYPE:ServiceMODEL:PassatYEAR:2020

    Service was fine.

  • Ronald C.04-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Process easy to work with Garnet

  • Ronald C.04-20-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Brandon makes the whole process easy

  • Rob W.04-17-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Communication via text and email, videos, customer consultations with recommended vs required service

  • Kevin K.04-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Service was exceptional. Technician was able to diagnose and repair my two concerns quickly allowing me to pick up same day. One down side was that there was no record of the appointment that I scheduled online despite receiving an email confirmation.

  • Joseph H.04-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

  • Mareaka M.04-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2019