Average Score (335 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

335 Ratings

4.8 Average

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  • Donna A.05-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Most positive experience I’ve ever had at a car dealership. Ever. Friendly staff, quick service, fast to get an appointment, a video of my car up on the rack Annnd an escort to my vehicle. Impressive!! Also zero pressure trying to up sell extra services so I appreciated that.

  • William B.05-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Eileen M.05-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Easy to get an appointment Friendly greeting by all team members. Liked the video . Was walked out to my car at pickup !!!!!

  • Jordan C.05-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Eric G.05-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Everything was good for me!

  • Daniel S.05-14-2025

    TYPE:SalesMODEL:Golf RYEAR:2025

    Good dealer, sold for MSRP, sent me brownies afterwards. Please add a driver's side mirror dip in reverse

  • Jimmy S.05-13-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Prompt service that had me in and out .

  • John F.05-12-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Everything about the purchase process was smooth and even pleasurable.

  • Kristine R.05-12-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2024

    The tech addressed my concerns for the car, my service advisor kept things moving and answered my questions in timely manner.

  • Kurt H.05-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    They were great, got my car serviced quickly and communicated well.