Average Score (336 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

336 Ratings

4.8 Average

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  • Peter I.07-15-2025

    TYPE:ServiceMODEL:ID.4YEAR:2024

    Great dealership and superb customer service, one of the best I have seen.

  • Dolores P.07-15-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    For the most part, my experience was friendly, and my salesman knew everything about the car and helped me set it up. No pressure sales and basically a good price.

  • Abdelkader S.07-13-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Will H.07-11-2025

    TYPE:ServiceMODEL:Jetta GLIYEAR:2020

    Brandon at the front desk is nice and helps provide recommendations for me and my car.

  • James J.07-10-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Service was as expected, car was immediately taken back and work completed in timely manner. Car was washed upon pick-up.

  • Debra M.07-09-2025

    TYPE:SalesMODEL:TiguanYEAR:2025

    Sales associates are like old friends (Jordan) or new friends (Nick). The efficiencies in paperwork are great. Garnet goes the extra mile.

  • Debrah O.07-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Customer service and relaxing waiting area

  • Susan S.07-07-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    They are on time and very helpful !

  • Robert B.07-06-2025

    TYPE:SalesMODEL:JettaYEAR:2025

    Jordan is the best. Informative, calm, knowledgable, advocate

  • Rania R.07-04-2025

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Always amazing service