Average Score (338 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

338 Ratings

4.8 Average

Models
Types of Survey
Filter by

  • Peter I.05-23-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Maria T.05-22-2025

    TYPE:SalesMODEL:TaosYEAR:2025

    Exceptional customer service

  • James J.05-21-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Tara M.05-21-2025

    TYPE:ServiceMODEL:JettaYEAR:2020

  • Joan G.05-19-2025

    TYPE:ServiceMODEL:ID.4YEAR:2022

    The service was quick, easy and complete.

  • Donna A.05-19-2025

    TYPE:ServiceMODEL:JettaYEAR:2024

    Most positive experience I’ve ever had at a car dealership. Ever. Friendly staff, quick service, fast to get an appointment, a video of my car up on the rack Annnd an escort to my vehicle. Impressive!! Also zero pressure trying to up sell extra services so I appreciated that.

  • William B.05-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Eileen M.05-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2022

    Easy to get an appointment Friendly greeting by all team members. Liked the video . Was walked out to my car at pickup !!!!!

  • Jordan C.05-16-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Eric G.05-15-2025

    TYPE:ServiceMODEL:PassatYEAR:2018

    Everything was good for me!